Question: In its initial weeks, the coffee shop operates from 8 am to 4 pm daily, and averages about 1 0 0 customers per day. Since

In its initial weeks, the coffee shop operates from 8 am to 4 pm daily, and averages about 100 customers per day.
Since the coffee shop has a variety of new and unique blends, customers usually take around 6 minutes to decide and place their order.
After ordering, customers move to a separate queue to wait for their beverage, which on average has 4 people waiting. The average time to get a drink once at the counter is 2 minutes.
Occasionally, customers (about 10% of them) ask to customize their beverage further, which can be done at the same station and generally takes about 20 minutes. This is done without forming an additional queue.20 minutes. There is no queue for this
On average, how many customers are being served at the pick-up counter?

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