In Study Unit 1, we discussed emerging supply chain trends that are impacting warehouse operations. In today's economy, when supply chain disruptions span industries, supply chain resilience is critical to long-term success. A resilient supply chain is defined by its capacity for resistance and recovery. That entails being able to prevent or significantly reduce the impact of the majority of supply chain interruptions.

(a) Outline your own observations of TWO possible factors that have disruptive effects on traditional supply chain practices and in particular warehouse operations. Explain how they are affecting the supply chain and warehouse operations. (20 marks)

(b) What can businesses and companies with warehouse operations do to achieve a resilient supply chain? Suggest ways to cope in the short- and long-term. (20 marks)