in Table A call centre has the following minimal daily requirements for personnel as shown Table...
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in Table A call centre has the following minimal daily requirements for personnel as shown Table Minimum Requirements for Personnel Time of the day (24-hour clock) Period Minimum number of people required 1 20 2 15 3 2-6 6-10 10-14 14-18 18-22 22-24 4 5 6 8 6 12 30 Formulate a linear programming model to find an optimal schedule. Note: Consider Period 1 as following immediately after Period 6. Each person works eight consecutive hours. in Table A call centre has the following minimal daily requirements for personnel as shown Table Minimum Requirements for Personnel Time of the day (24-hour clock) Period Minimum number of people required 1 20 2 15 3 2-6 6-10 10-14 14-18 18-22 22-24 4 5 6 8 6 12 30 Formulate a linear programming model to find an optimal schedule. Note: Consider Period 1 as following immediately after Period 6. Each person works eight consecutive hours.
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Managerial Decision Modeling With Spreadsheets
ISBN: 9780136115830
3rd Edition
Authors: Nagraj Balakrishnan, Barry Render, Jr. Ralph M. Stair
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