In the 21st century, it's important for organizations, leaders, and managers to look at things from a diversity and inclusion perspective.

• Identify the techniques you can implement to improve the likelihood that your communications will be received and understood as you intended when utilizing one of the technology mediums, such as Zoom, Skype, email, text messages, or the telephone.
• Describe two checks that could be put in place prior to sendinga communicationthatcould help with selecting the proper communication channel.
• Explain how the proper communication channel selection can reduce or increase the effectiveness in addressing diverse audiences.
• Use at least one credible source to support your key points.