Question: In the early 2 0 1 0 s , Harley - Davidson revamped its York, Pennsylvania plant to consolidate operations from 4 1 buildings to

In the early 2010s, Harley-Davidson revamped its York, Pennsylvania plant to
consolidate operations from 41 buildings to one, reduce 62 job classifications to five,
and halve its workforce through automation. These changes emphasize which of the
four ways to build a competitive advantage?
customer responsiveness
quality
innovation
efficiency
In the early 2010s, Harley-Davidson revamped its York, Pennsylvania plant to

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