Question: In the simplest terms, are deeds, processes, and performanes. 1 point O Goods Attributes O Services O Experiences 1 point Sources of customer expectations include

In the simplest terms, are deeds, processes, and performanes. 1 point O Goods Attributes O Services O Experiences 1 point Sources of customer expectations include factors that marketers can control, such as word-of-mouth communications competitive offerings advertising all of the above

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