In this assignment, your team will Analyze a case study and identify wastes in a typical office setting. You will review the current business process of a service representative and observe non$-$value$-$added

activities. You will also find constraints of the process and recommend ways to introduce standard work to minimize waste.

Read the attached case study as the source of your assignment. Identify eight forms of wastes.

$$ Identify Constraints of the process

$$ Recommend standard work. Present your findings