In this week's discussion, we will be using the forum as if it was a company's website live chat, and each of us will post both a claim and a response. Have fun and invent any details you need to practice these tasks, but make sure to do your best to apply the techniques and guidelines in the readings. 2. Then find another student's complaint, and write a second post responding to their claim. Again, keep your instant message response brief, and make every word