Question: In this week's lecture, we learned about the critical path and the theory of constraints at the resulting bottlenecks. With that in mind think of

In this week's lecture, we learned about the critical path and the theory of constraints at the resulting bottlenecks. With that in mind think of a recent service encounter and Describe the service What was the bottleneck? What was the cause of the bottleneck (speed of service, information transfer issues, etc.)? What could be done to remedy the issue? Other observations

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