Question: Indicate whether a direct or an indirect approach would be best in each situation, then briefly explain why. Would any of these messages be inappropriate

Indicate whether a direct or an indirect approach would be best in each
situation, then briefly explain why. Would any of these messages be
inappropriate for email? Explain.
a. A message to the owner of an automobile dealership, complaining about
poor service work
b. A message from a recent graduate requesting a letter of
recommendation from a former instructor
c. A message turning down a job applicant
d. An announcement that, because of high air-conditioning costs, the plant
temperature will be held at 24C during the summer
e. A final request to settle a delinquent debt
Indicate whether a direct or an indirect approach would be best

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