Question: Innovative software traditionally defined its mission as 'developing innovative spread - sheet applications. ' Consultants hired by Innovative Software argue that the firm is defining
Innovative software traditionally defined its mission as 'developing innovative spreadsheet applications. Consultants hired by Innovative Software argue that the firm is defining its mission too narrowly from a 'product perspective. How should Innovative Software redefine its mission to avoid falling into the trap of 'marketing myopia?
No change is needed the consultants are wrong
Emphasize 'integrative' software products that work together as a 'seamless' combination
Focus on software solutions for meeting customer's applicationsrelated needs
Greater emphasis on 'customer service' and 'customer relations' as part of the current mission statement
Emphasize other products in addition to spreadsheets
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