Instruction: On the computerized answer sheet provided, shade the letter that corresponds with the CORRECT response for each of the following. 1. Which of the following Acts deals PRIMARILY with the tax/duty concessions to Hoteliers? A. The Shop License Act B. The Hotel Incentives Act C. Hotel Keepers Liability Act D. General Consumption Tax Act 2. A booking by an exchange of correspondence is a/an: A. telephone booking by a prospective customer B. casual call made by a prospective customer looking for accommodation C. made by an agent who has been asked by a group of prospective guests looking for accommodations D. unclear booking made through lengthy and complex correspondence between hotel and guest 3. Where a prospective customer pays a casual call at the hotel looking for accommodations is referred to as: A. Walk-in booking B. Season booking C. Call-in booking D. Chance-call booking 4. A confract cannot, as a general rule, confer rights or impose obligations arising under it upon any person other than the parties to it, defines which of the following? A. Privity of contract B. Capacity of contract C. Exclusion contract D. Minor's contract 5. Where the hotelier knowingly, or without bplie! in its truth, makes a statement of fact upon which the client relies, and in consequence of which the client suffers loss is known as: A. Negligent misrepresentation B. Innocent misrepresentation C. Negligent mis-siatement D. Fraudulent misrepresentation 2 Questions 17 and 18 relate to the scenario below. The housekeeper, an employee of the renowned "Heart to Heart" hotel, after cleaning a guest's room on the 2nd floor, forgot to turn off a pipe. The water overflowed and soaked a bag containing the guest's travel documents which accidentally fell to the floor. 17. Vicarious liability refers to one party being liable for another's actions. In which relationship would this MOST LIKELY apply in the above scenario? A relationship between the: A. occupier and owner B. housekeeper and the guest C. hotel owner and the housekeeper D. hotel owner and the Cleaning firm from which the housekeeper was hired 18. Which ACT would be MOST relevant in discussing the liabilities surrounding the damage done to a guest's documents? A. The Hotel Keeper's Liability Act B. The Occupier's Liability Act C. The Negligence Act D. Hotel Act 19. When it comes the regulation of guest registration, which is the LEAST important activity the Hotel has to adhere to: A. the record of all guests should include their full name and nationality. B. the record must be kept for at least 12 months. C. apply the Data Protection Act to guests' personal information. D. the registration records must be open at all times for inspection by a constable 20. The foreign-natural test is used to determine: A. whether an object found in food is foreign to the food, or whether it might naturally be in the food B. the degree to which unsanitary storage conditions can be blamed for adulterated or contaminated food C. whether food intended for service meets .federal standards for purity and wholesomeness D. the amount of chemicals or other "foreign" (unnatural) substances added to food in order to enhance its flavour or lengthen its shelf life