Instructions:

1. Open a new blank Word document.

2. Type the letter below in Block Letter format with Open Punctuation

3. Use correct line spacing

4. The document should be Calibri 11 pt.

5. Insert the correct salutation and reference initials

6. Send a copy of the letter to Frank Smith, President

7. Include any missing content or formatting (please note the address and closing lines are NOT formatted. You need to do this yourself)

Your document text is below this line _______________

Current date | Ms. Susan Taylor | 8962 152 Street| Surrey, BC V3R 4E4

Thank you for inquiring about our privacy policy. The enclosed Policy on Privacy summarizes for you the information we collect about you, the limited times when we may share it with others, and how we protect your privacy.

We highly value your trust and confidence in us, and we want to assure you that your personal information is kept confidential by us. As a member of the Research and Ethics Society, we adhere to the highest level of professional and ethical responsibility and obligations to protect the confidentiality of client information.

Should you have additional questions, please call me at 604.555.0101.

Sincerely | Jack C. Hammergrin | Enclosure