Instructions

Read the attached document and complete the Gap Analysis and Action Plan sections. The Goal, Current State, and Future State analysis has already been completed for you. Use the information from those analyses to identify the Gaps and create the Action Plan.

Goal: Enhancing quality of care, diversifying services, and managing patient risk.

Current State: Service Portfolio: SIHS operates eight hospitals, three primary care centers, two ambulatory surgical centers, one post$-$acute long$-$term care center, and two nursing homes. However, the organization's service portfolio lacks certain specialized clinics or emerging healthcare fields.

$$ Risk Management Practices: While SIHS has some risk management practices in place, there is room for improvement in terms of proactive risk identification, incident reporting, and patient safety programs.

$$ Market Reach: SIHS has a strong presence in Jackson County, Illinois, but its market reach is primarily limited to the immediate vicinity of its facilities. There is a need to expand the patient base and reach potential patients beyond the current geographic area.

$$ Technology Adoption: SIHS has made some progress in adopting healthcare technology, such as electronic health records. However, there is a gap in leveraging technologies like telehealth and remote patient monitoring to enhance patient access, convenience, and care coordination.

Desired State: Diversified Service Portfolio: SIHS aims to diversify its service portfolio by adding specialized clinics in areas such as cardiology, oncology, neurology, and orthopedics. This will provide advanced diagnostics, treatment, and follow$-$up care for patients with specific medical conditions.

$$ Robust Risk Management: SIHS aims to establish a robust risk management framework that includes proactive risk identification, incident reporting, and patient safety programs. This will help minimize adverse events, improve patient outcomes, and ensure compliance with regulatory requirements.

$$ Expanded Market Reach: SIHS seeks to expand its market reach beyond Jackson County, Illinois, to attract patients from neighboring areas and regions. This will require targeted marketing efforts, strategic partnerships, and possibly the establishment of satellite clinics or telehealth services.

$$ Technology Integration: SIHS aims to integrate technology more extensively into its operations, with a focus on telehealth services, remote patient monitoring, and interoperability of information systems. This will enhance patient access to care, improve care coordination, and streamline operations.

Gap Analysis:

Identify at least three Gaps and describe the needs and how SIHS should address these Gaps $($bullet format$).$ Each bullet should be at least $30$ words.

$$ Bullet $1$

$$ Bullet $2$

$$ Bullet $3$

Action Plan:

Identify at least three actions SIHS should take to fill the Gaps $($bullet format$).$ Each bullet should be at least $30$ words.

$$ Bullet $1$

$$ Bullet $2$

$$ Bullet $3$