Instructions:

Using the direct method of communication, create a one-page memo in email format to address the issues stated in the scenario.

• Present the main idea in the first paragraph
• Provide supporting information in the middle paragraphs
• Conclude the message with a call to action, deadline dates, and contact info

Scenario:

You have been asked to take over the material management for your company, ACME Company. The person who had this role before you was John Clarke. He was the primary contact with the customers and the suppliers. One of the suppliers you need to deal with immediately is .JD Manufacturing.

You need to send an email to Mark Smith of JD Manufacturing about order # 239705. This order was due to you on Jan 31^st; it is now more than 3 days past due. You want the order to be delivered and need an answer today before 3:00PM.

The reason you need the answer today is you have a shipment due to your customer and this order is critical to getting the order completed. Your boss has told you he needs an answer today and expects you to get it.

Please write the email to Mark Smith, he does not know you, he knew John Clarke. Please include a subject line in the email memo. Your previous experience with this supplier will impact the tone and content of your memo.

Format:

Business memo writing is single spaced, size 12 font, with DS between paragraphs. Compose a clear, concise, and cohesive message. Grammar and spelling count. Refer to models from handouts and the Writing Reference Text.