introduction to communication

Multiple Choice Regulating a behavior by other peoples actions. Impressions Substituting O Regulating O complementing True or False The main use of lateral communication is to maintain coordination and review activities assigned to various subordinates. O True O False Multiple Choice Which of the following is not the negotiation stages? Preparation Agreement O Observation Discussion True or False Listening is easier when you are in a heated or emotionally charged situation. O True O False Multiple Choice Active listening involves all these key aspects except Pay close attention O Take down notes Respond appropriately O Check for understanding Multiple Choice Knowing exactly what you want to communicate and what result that you expect Source O Encoding O Decoding Feedback Multiple Choice The process of taking your message and transferring it into a format that can be shared with another party. O Decoding O Source O Feedback O Encoding Multiple Choice Ability to read and comprehend, listen actively and clarify questions Encoding O Decoding O Channel O Feedback True or False Responding appropriately is a sign of showing your respect for the speaker. O True O False True or False It is not necessary to nod from time to time when you are listening O True O False True or False Group decision making can generate a great deal of upward communication. O True O False True or False Failure to respond will ultimately result in no communication. O True O False Multiple Choice Study reveals that 50% of this impression comes from non verbal communication, Haptics O Proxemics O Kinesics O Oculesics