ion list

Which is an important satisfier that differentiates services from physical goods?

stion $1$

stion $2$

A$.$ Intangibles are a bigger concern in the production of goods than services.

B$.$ The customer is not present in the operations process for a service.

C$.$ The customer does not affect the process of creating a service.

D$.$ The intangible value customers receive from a service.

$$ E$.$ Managers do not have to adjust or revise their schedule to provide customer satisfaction.