Which is an important satisfier that differentiates services from physical$$ goods?

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Part $1$

A$.$

The customer is not present in the operations process for a service.

B$.$

The intangible value customers receive from a service.

C$.$

Intangibles are a bigger concern in the production of goods than services.

D$.$

Managers do not have to adjust or revise their schedule to provide customer satisfaction.

E$.$

The customer does not affect the process of creating a service.