Question: ISO standards are based on the premise that a . the customer is always right, and considerable effort should be made to identify all possible

ISO standards are based on the premise that
a. the customer is always right, and considerable effort should be made to identify all possible customers.
b. people are instrumental in developing quality products and services, so human resources is responsible for
quality.
c. a well-designed and implemented quality system that is carefully managed will produce good output.
d. the world is flat and international supply chains should use ISO design engineers to determine product

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