It is known as - getting work done by managing the systems through which organizations transform resources into finished products, goods, and services for customers & clients. Select one: O a productivity b. manufacturing & assembly c. operational technologies d. all are correct e. operations management Among the leadership insights that are shared in the textbook, one states: "The present moment is the domain of managers. The future is the domain of leaders". This quote was spoken by leadership scholar & consultant who believes that managers need to spend less time dealing with the status quo and focus more on "figuring out what needs to be changed". Select one: a. Robert Greenleaf b. Lorraine Monroe c. Barry Posner d. Grace Hopper e. Tom Peters ere to search ASIC 3 There are many reasons why people resist change, including fear of the unknown, or a loss of confidence, or feeling overwhelmed by the situation, or even not really seeing the reason for a change to take place. Four basic checkpoints can help greatly in dealing with resistance. They include: 1) making sure the people involved see a clear advantage in making the change, 2) 3) making the change as easy as possible to understand, and 4) allowing people to try the change little by little of Select one: O a. that eventually new government regulations would force the organization to make the changes anyway b. highlight that competition is the cause of the needed change, otherwise it would not be necessary C. repeatedly state why the change is so important for the local community d. explain that the "old" ways really weren't the "good" ways to be doing things e. minimize the scope of change to help keep it more acceptable and less threatening + According to scholars Charles O'Reilly and Michael Tushman, an organization is one that is simultaneously good at both producing and creating. This organizational approach scatters creative project teams throughout an organization: tor a Select one: a. engineering b. competitive C. research & development d. ambidextrous e. disruptive