Ive used two different solutions to solve and still cannot figure out where I am going wrong.

K-Pop Chromatic Temporary Hair Dye Packets are sold in boxes labeled with a net weight of 12 ounces (340 grams) per box. Each box contains 8 Individual 1.5-ounce packets. To reduce the chances of shorting Korean hair stylists, product design specifications call for the packet-filling process average to be set at 43.0 grams so that the average net weight per box of 8 packets will be 344 grams. Tolerances are set for the box to weigh 344 +13 grams. The standard deviation for the packet-filling process is 1.02 grams. The target process capability ratio is 1.67. One day, the packet-filing process average weight drifts down to 42 5 grams. In the packaging process capable? Is an adjustment needed? Since the process capability index, Operis 4,248, the process is not capable (Enter your response rounded to three decimal places) Since the process capability ratio, Cp, in 4.246, the problom is that the process is not contered adequately Enter your response rounded to throw decimal places)