Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.

Which of the following would be assumed by Fiedler's contingency model about the leadership styles of Jack and Jill?

Select one:

a. The leadership styles can be changed with appropriate training.

b. The leadership styles are fixed, regardless of the situation.

c. Jill's style works best in highly unfavourable situations.

d. Jack's style works best in moderately favourable situations.

e. The leadership styles can be adjusted to fit the situation.