Jane has been employed with the agency for over 15 years and has become increasingly dissatisfied in her role as an office administrator. This comes through in her attitude, her attention to tasks, and her follow through. Many of her long-time peers have moved on to other agencies or have transferred to other areas of the company, due to offered training opportunities. She regularly makes comment on this. It should be noted that these opportunities were open to all members of the organization.  

Jane has an average emotional intelligence she tends to be a bit disconnected at times, and her perceived employer support hasn't helped. She tends to make rash decisions, which is beginning to impact her work quality. You sense that she is looking for other opportunities. While you are not totally pleased with her current performance, she has performed well in the past and her historical knowledge of operations makes her tough to replace. 
Read the provided employee profile. Based on that information, make a detailed Employee Motivation Plan.

How would you approach this employee to achieve the highest level of performance possible? What drives them to succeed?

Use the information on various theories of employee motivation ( Maslow, Motivator-Hygiene, etc.) to justify your response.

Answer rating: 100% (QA)

To approach Jane and increase her level of performance it is necessary to understand what drives her ... View the full answer