Janeek and Tom have invited friends to their house to watch the Super Bowl with them. They
Question:
Janeek and Tom have invited friends to their house to watch the Super Bowl with them. They have decided to purchase a new television set for the occasion and are currently on BestBuy.com looking at different television sets to assess things such as their sizes, prices, smart platform, and currently deals on each set. Janeek and Tom are in what stage of the extensive problem-solving decision process?
a. Awareness
b. Problem/Need recognition
c. Search
d. Evaluation of alternatives
e. Purchase
The table below contains information related to a consumer decision to purchase a new car. The consumer is not willing to accept any car that scores less than a 6 on any attribute. The consumer's most important attribute is residual (resale) value, and attributes are listed in order of importance.
Attribute/Brand | Honda Civic | Toyota Corolla | Kia Niro | Nissan Sentra |
1. Residual (Resale) value | 9 | 8 | 9 | 8 |
2. Brand reputation | 9 | 9 | 6 | 10 |
3. Price & Financing | 4 | 3 | 7 | 10 |
4. Technology included | 6 | 9 | 10 | 4 |
3. Which car will the consumer choose if a conjunctive decision rule is used?
a. Honda Civic
b. Toyota Corolla
c. Kia Niro
d. Nissan Sentra
e. We cannot tell, as we do not know the price of each vehicle.
4. Which car will the consumer choose if a lexicographic decision rule is used?
a. Honda Civic
b. Toyota Corolla
c. Kia Niro
d. Nissan Sentra
e. We cannot tell, as we do not know the price of each vehicle.
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto