Question: Javier was getting a drink from the water cooler when Hartman approached excitedly and exclaimed, Guess what, Javier? I got the deal . . .

Javier was getting a drink from the water cooler when Hartman approached excitedly and exclaimed, "Guess what, Javier? I got the deal

. . .

I got the big contract

. . .

we finally closed the sale with that giant computer company. I am so excited." Javier responded in a soft voice, "That's nice." Which emotional intelligence ability does Javier most likely need to develop?

Group of answer choices

Ability to control your temper.

Ability to feel happiness

Ability to respond appropriately to others' emotional cues

Ability to diagnose personal feelings

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