Ji Young previously worked on the sales floor at a national retailer. She was recently promoted to a managerial position and finds herself behind a desk communicating with the regional headquarters via email every day.

What advice would you give Ji Young to help her make sure that her email messages are professional and clearly understood? Check all that apply.

Keep email messages brief and to the point

Use bcc often to keep others informed

Use a descriptive, attention$-$grabbing subject line

Don't worry about your tone