Question: John is developing the training program for employees at his company's newest fast food franchise in . Moscow. In addition to training staff members on

John is developing the training program for employees at his company's newest fast food franchise in. Moscow. In addition to training staff members on the and smiling at customers as they walk in the door. John is taking a(n)
4 approach to training and managing the staff at the Moscow store
John is developing the training program for employees at his company's

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