Justify your answer in the box provided. You need to restate definitions or provide evidence of the answer.

5._____ The value chain analysis can be used to:

A) refocus the organization on its core competencies and the requirements of the customer base.

B) focus on understanding customer needs and expectations.

C) describe the extent to which a business has a competitive advantage.

D) formulate strategies that place it in a favorable position relative to other companies in the industry.

E) understand customer needs and expectations.

6._____ Graphology was not found to be a(n) _____ method to predict future employee _______,

A) valid, demographics

B) valid, success

C) formal, success

D) technological, flexibility

E) formal, demographics

7._____ The following is not a characteristic of a HPWP:

A) Large number of highly qualified applicants for each strategic position

B) Extensive training and development of new employees

C) Low differential in pay between high and low performers

D) Low percentage of employees covered by union contract

E) Above market compensation for key positions

8._____ If an organization identifies a function that is not a core competency, they may consider _____.

A) increasing funding to that function

B) hiring more employees to increase the efficiency of the function

C) increasing the compensation for the employees in that function

D) outsourcing that function to an outside company that specializes in that function

E) dedicating more managerial talent to that function

9._____ HRM is concerned with ensuring that ___________.

A) employees are happy and pampered and offered benefits above market

B) employees that are engaged and productive are retained

C) employees are given extra benefits if they are in a particular demographic group

D) technology is used in a minimal way when it comes to managing employee performance

E) increases in employee compensation is based strictly on seniority