Kindly answer the given question on the case study in a detailed way.

Case: Grand Reproductions Inc.

Grand Reproductions Inc. (GRI) is an authorized manufacturer of products based on popular video games and characters. The Seattle-based company produces collectibles, toys, and other novelty items in its factory outside Chengdu, China. The majority of sales are made to small retailers in the United States and Latin America.

Interest in GRI products has grown thanks to some timely product placements on popular television shows. Danny Gadget, the companys CEO, just received a call from Giga Mart about carrying the GRI product line for the upcoming holiday season. The call went very well until the Giga-Mart executive asked about GRIs supply chain technology platform and order fulfillment system. Danny had little idea what the person was talking about and provided a somewhat ambiguous response.

The truth of the matter is that GRI has no formal SCIS. The company has talked about using the Internet but order management is largely paper-based. From forecasting and inventory control to order fulfillment and customer invoicing, everything has been done by hand on pre-printed forms, with the information later entered into Excel spreadsheets.

The Mega-Mart executive sensed the lack of technological sophistication and closed the call by saying: We really want to carry your products this year but we do have specific stan- dards for digital transfers of orders, point of sale data, and invoices. If you cant effectively interact with our SCIS, then we wont be able to do business with Grand Reproductions.

1. To obtain the necessary technological capabilities should GRI license software or purchase access via the Software as a Service model? Explain.

2. What types of software does GRI need to support the Mega-Mart business? What features and capabilities are needed?

3. What roles can the Internet play in GRIs move from manual methods to technology based information management?