Question: Knowledge Management and Business Intelligence are playing key roles in profitable decision-making within organizations. Identify and analyze one Knowledge Management tool and one Business Intelligence

Knowledge Management and Business Intelligence are playing key roles in profitable decision-making within organizations. Identify and analyze one Knowledge Management tool and one Business Intelligence tool that are suitable in Bank nizwa . Your analysis should include at least two features of each identified tool and how they could be used for better decision making. (30 Marks) Your answer should include the following: The need for knowledge management [3 Marks], identification of tool [2 Marks], identification / explanation of features together with use of the tool [5x2=10 Marks] The need for business intelligence [3 Marks], identification of tool [2 Marks], identification/explanation of features together with use of the tool [5x2=10 Marks]

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