Lance and Tim are taking part in a rock bargaining simulation exercise. Lance is determined nogle any ground toward Tim, no matter what. Each time Tim tries to utilize another negotiation tacite. Tim becomes defensive, offers no concessions, and digs his heals in - as if to say, "If you succeed, to By all accounts, it would appear that Tim's conflict handling style is: a 0.0 Select one: Sacrificing b. Accommodating c. Collaborating d. Compromising e. Competing Stuart found himself alone at lunch again. His colleagues at the pencil factory wouldn't talk to him anymore. He was just trying to do his best and be the most productive pencil painter, but the other workers kept telling him to slow down because he was making them look bad and they said this was unacceptable. This type of work behaviour reflects: Select one: a. Performance norms O b. Appearance norms O c. Social arrangement norms d. Resource allocation norms e. Environmental norms Drew and Andy work together in the NAIT Finance Department as Finance Clarks. Drew found a new method to record entries that could radically improve efficiency. Drew realizes that the officiency w only occur if everyone uses it, so he asks his colleague Andy how to implementit. Andy thinks the method is premature, but he suggests that Drew get all the Finance Clerks to collectively raise it to their supervisor Select one: a. Rational Persuasion b. Inspirational Appeal c. Ingratiation d. Legitimacy e. Consultation You are the manager of a small boutique. You understand the Five-Factor Personality Model and you want to match people to the job that suits them well It is a fact that your customers are demanding and sometimes difficult, particularly in ways which may impact employees in affective ways. Successful associates must be able to deal with a wide variety of situations, while reaming calm and poised. You recognize that for associates to be effective in such moments, they must possess high levels of: Select one: a Openness to experience b. Patience Oc. Agreeableness d. Emotional stability e. forming