Question: Last thing from me . How can we know if we are successful in our approach? Use theory to further justify and refine our approach

Last thing from me. How can we know if we are successful in our approach?
Use theory to further justify and refine our approach
Benchmark to competitors using publicly available data
Track employee job performance using standardized metrics
Collect standardized survey data from customers
 Last thing from me. How can we know if we are

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