Question: Liam is a new manager working with a staff that has been in place for nearly 2 0 years. The staff has resisted many of
Liam is a new manager working with a staff that has been in place for nearly years. The staff has resisted many of the new policies that Liam has tried to put in place. Liam is growing increasingly frustrated and decides to call a meeting with his staff. He explains to the staff that the new policies are more effective than the old ones because they save time and energy and allow the staff to spend more time serving customers. How is Liam overcoming resistance with his staff?
Group of answer choices
By creating urgency
By clearly stating why the change is needed and how it will affect employees
By developing a positive trust climate for change
By creating a winwin situation
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