Question: Listen World - class performance measures can be used in different functional areas of a fir to satisfy objectives, enhance the value of the firm's

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World-class performance measures can be used in different functional areas of a fir to satisfy objectives, enhance the value of the firm's products and services, and increase customer satisfaction by providing measures in which of the following capability area(s)?
1) Quality
Cost
Customer Service
All of these
 Listen World-class performance measures can be used in different functional areas

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