Listening is crucial to building trust. What traits of active listening did Lamar use in the meeting
Fantastic news! We've Found the answer you've been seeking!
Question:
Listening is crucial to building trust. What traits of active listening did Lamar use in the meeting eith Westfield?
Transcribed Image Text:
Westfield has asked Lamar for a grievance meeting to report her concerns with her subordinate, John DiMaggio. Westfield outlines for Lamar some of the behaviors she has experience with DiMaggio such as office intrusions and hallway confrontations. During the meeting, Lamar takes notes, compliments Westfield on her work for the company, and tries to understand the situation completely by asking follow-up questions. He presents possible outcomes to Westfield that DiMaggio may face. However, during the meeting DiMaggio, knocks on the door and barges in since he learned they were having a meeting about him. Westfield gets even more upset, while Lamar pleads for him to leave. Eventually, he leaves and Westfield and Lamar plan the next course of action. Westfield has asked Lamar for a grievance meeting to report her concerns with her subordinate, John DiMaggio. Westfield outlines for Lamar some of the behaviors she has experience with DiMaggio such as office intrusions and hallway confrontations. During the meeting, Lamar takes notes, compliments Westfield on her work for the company, and tries to understand the situation completely by asking follow-up questions. He presents possible outcomes to Westfield that DiMaggio may face. However, during the meeting DiMaggio, knocks on the door and barges in since he learned they were having a meeting about him. Westfield gets even more upset, while Lamar pleads for him to leave. Eventually, he leaves and Westfield and Lamar plan the next course of action.
Expert Answer:
Answer rating: 100% (QA)
Traits of Active Listening Demonstrated by Lamar in the Meeting NoteTaking Description Lamar engages in notetaking during the meeting Significance Not... View the full answer
Related Book For
Human Resource Management
ISBN: 9781259654930
5th Canadian Edition
Authors: Sandra Steen, Raymond Andrew Noe, John R. Hollenbeck, Barry Gerhart, Patrick M. Wright
Posted Date:
Students also viewed these human resource management questions
-
Determine the values of the variable for which the expression is defined as a real number. (Enter your answer using interval notation.) x-2x-35 Need Help? Read It 40. [-/1 Points] DETAILS SPRECALC7...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
The Crazy Eddie fraud may appear smaller and gentler than the massive billion-dollar frauds exposed in recent times, such as Bernie Madoffs Ponzi scheme, frauds in the subprime mortgage market, the...
-
Identify the five multicultural factors requiring special consideration.
-
The balance sheet of Spottified Corp. recently included: Investments in significantly influenced and other companies............$2,500,000 Spottified Corp. included its short-term investments among...
-
After completing a training course at a technical college, Michael Faraday set up in business as a self-employed electrician on 1 January 20X5. He was very competent at his job, but had no idea how...
-
For a small eco-tourism company keen to use life-cycle assessment for competitive reasons, is a streamlined life-cycle assessment, life-cycle review, matrix approach or comprehensive approach the...
-
Cedric Company recently traded in an older model computer for a new model. The old model's book value was $180,000 (original cost of $400,000 less $220,000 in accumulated depreciation) and its fair...
-
1. What are the risks and contingencies 2. Strategic Approach 3. Suggest developing a collaboration with a "celebrity" to help in spreading awareness for the brand, be specific about who you would...
-
Perfect Parties, Inc. has several divisions, one of which provides birthday parties at their facility, and has provided the actual and planning budget results for the month of June. The Controller...
-
The following information relates to Gyato Limited for the previous period: GHC Credit sales Cost of sales 280,000 126,000 Current assets (inventory and trade receivables only) Current liabilities...
-
The demand for money and bonds You have learnt in this chapter that the interest rate affects both the prices of bonds and the demand for money. Explain each of these relationships. Do these...
-
How are methods specified? Give an example of a method specification for a compute pay method associated with an hourly employee class.
-
In The Mythical Man-Month, Frederick Brooks argues that adding more programmers to a late project makes it later. Why?
-
When offshoring development, how could differences in Halls context dimension of culture affect the contribution of a team member to the successful development of an information system? What about...
-
Compare and contrast server-based architectures, client-based architectures, and clientserver-based architectures.
-
2. Correct order of acidic strength Az (a) IV > III >II>I (1) (II) (b) IV> III>I> II (III) (c) II > III > IV>I (IV) (d) I>II> III > IV
-
What are technical skills At what level are they most important and why?
-
An employee at a hospital management company files a report with his supervisor on patient injury and death caused by staff errors. There is an investor meeting scheduled for one month following...
-
Robert Gedaliah has interviewed fifteen candidates to fill the new Customer Outreach Representative position, and narrowed it down to two. He invited Paul Munez, the customer service team leader, for...
-
Robert Gedaliah has interviewed fifteen candidates to fill the new Customer Outreach Representative position, and narrowed it down to two. He invited Paul Munez, the customer service team leader, for...
-
The trial balance of Alpha Graphics at October 31, 2007, follows, along with the data for the month-end adjustments. Adjusting data at October 31: a. Unearned service revenue still unearned, \(\$...
-
The unadjusted T-accounts of Investors Brokerage at December 31, 2007 , and the related year-end adjustment data follow. Adjustment data at December 31, 2007. a. Depreciation for the year, \(\$...
-
The unadiusted trial balance of Jen Weaver Insurance at April 30, 2008, follow's on the next page. Adjustment data at April 30, 2008, consist of a. Accrued service revenue, \(\$ 1,600\). b....
Study smarter with the SolutionInn App