Logistics Administrator $-1$ Year Contract

We are looking for a Logistics Administrator who is passionate about food and enjoys working in a fast paced, customer service centric, team environment!

Longo$$s is committed to fostering a diverse and inclusive environment where team members have a place to grow and pursue excellence, have the latitude to take ownership of their careers and the support and encouragement necessary to be the best they can throughout their career. We are a Canadian, family operated food retailer which has grown and prospered since $1956.$ Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time. It is through such commitment that Longo$$s now operates over $36$ stores within the GTA along with Grocery Gateway; our online grocery delivery service, is celebrating $65$ years of business and is continuing to grow!

This position achieves the Genuine Merchant Strategy by ensuring timely and cost$-$ effective scheduling of inbound shipments, arranging vendor pickups. Effectively communicating and handling all inbound and store inquiries in a timely manner.

Receiving:

$$ Prioritize and balance workload to achieve inbound operational goals

$$ Maintain inbound shipments on appointments dashboard,

$$ Maintain regular communication with vendors and$/$or carrier, supply chain, and merch team as needed to resolve any issues.

$$ Create and update vendor infractions as reported by receiving team

$$ Ensure that shipments are received according to open purchase orders or alternate verification methods as appropriate.

$$ Ensure all inbound POs are closed$/$accounted for.

$$ Work with DC support to investigate and resolve, validate any discrepancies and report to vendor on a timely basis.

Date Entry:

$$ Update assigned trackers and files in a timely manner

$$ Support with administrative data entry as needed in all areas of DC

Customer Service:

$$ Consistently demonstrates Genuine Merchant Customer Service and holds himself$/$herself and team members accountable for the following:

$$ Ensures positive customer service relations with a variety of internal and external customers such as: Managers, Supervisors, Distribution Centre Team Members, $3$PL Drivers and external vendors

$$ Polices and Standard Operating Procedures:

$$ Follow all policies and procedures including:

$$ Standard Operating Procedures

$$ Health and Safety

$$ Food Safety

$$ Loss Prevention

$$ Human Resource Policies

Knowledge, Skills & Competencies:

$12$ years of inbound logistics experience is preferred and a strong commitment to customer satisfaction is essential.

$$ Experience with Warehouse Management Systems

$$ Excellent organization, planning, and communication skill

$$ Innovative problem solving and sound decision$-$making abilities

$$ Strong computer skills required, particularly with the Microsoft Office suite of products.

$$ Acts with a sense of urgency and self$-$direction within established guidelines

$$ Knowledge of common business practices relating to purchase, pricing, shipments, etc.

$$ Experience in the retail food industry is highly desirable.

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