Question: Looking for correct answer and not quick ones. Please read the question correctly before answering. I will give a lot of thumbs up for correct,

Looking for correct answer and not quick ones. Please read the question correctly before answering. I will give a lot of thumbs up for correct, well thought out answers. There are alot of students who need help with this practice question so you can expect alot of thumbs up. Please try and make it similar to the example if possible.

Writing Negative Message

General Instructions:

1. be polite, be gentle while converting the following sentences into polite business message.

2. While doing this assignment, make sure that you use all the components of negative message discussed during class i.e. Buffer or cushion, Explanation, Negative news (indirect and polite), Empathy and Redirect positively/Conclude.

Practice Question:

Convert the following negative message statements into polite business messages. You are required to write at least a paragraph against each negative statement below. Feel free to make up your own story while writing the paragraphs.

1. You are fired.

2. Our company has faced major financial loss due to Covid-19 pandemic.

3. This is your last warning.

4. You have failed to perform good in your exam.

5. I dont like you.

Example for your help and clarity:

Example Statement: We are out of stock

Correct/polite business message:

Dear Mr John

Thank you very much for your email. It is good to know that you are already interested in our latest products. As you mentioned, the latest Touch phone was just released 5 days ago and has been receiving overwhelming response. Apple is currently understocked serving the US and Europe markets for now. Therefore, the Ipod Touch will only be available in Seoul after Christmas. I hope you understand that as per the directions from the headquarters, and we have to focus our supplies to specified areas and can gradually expand services to other areas subject to the stock availability. However, we will surely put your name on the top of our waiting list for the new Touch, but in the meantime, we are offering the 2nd Gen Ipod Touch at a 30% discount. Please let us know if you are interested in this offer or need more details.

Regards

James

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