Question: Lt . Dilligence continues to touch base at least once a week to find out how things are progressing and on each occasion is advised

Lt. Dilligence continues to touch base at least once a week to find out how things are progressing and on each occasion is advised by the staff person he delegated the follow-up process to, that things are moving along. However, when Lt. Dilligence returns a few weeks later he is told that Sgt. Doe's promotion date came and went, and Cpt. Noaction has not completed the paperwork. Lt. Dilligence is then advised by Cpt. Noaction that he is planning to pursue the disciplinary action against Sgt. Doe which will be harsher than the original discipline. He also tells Lt. Dilligence that Sgt. Doe is not wearing the correct uniform for his rank and that Doe received the pay increase because of his promotion and should not have.
Which below is/are the BEST courses of action for Lt. Dilligence considering he has been dealing with the situation for quite some time and Cpt Noaction did not follow standard operating procedures?
Contact someone from the Office of Personnel (human resources), fill them in on the details and discuss what can be done.
Nothing.
Thank Captain Noaction and walk away.
File a complaint against Captain Noaction.
Approach Capt. Noaction and detail standard operating procedure regarding how to move forward with disciplinary action.
 Lt. Dilligence continues to touch base at least once a week

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