Lyn is a staff member on the properties management team at The Continent Hotel. Her job...

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Lyn is a staff member on the properties management team at The Continent Hotel. Her job involves scheduling and facilitating routine inspections of the hotel's facilities. Her most common place of assignment is the pool and poolside facilities. Today, she has completed an inspection of the hotel's pool and poolside facilities. This is one of the routine tasks that she facilitates before she ends her shift and endorses her duties to the evening staff. Through her inspection, she has noted the following issues with their facilities: . . Lack of non-slip floor mats for staff door in poolside restaurant Unsecured equipment, specifically 4 umbrellas (lacking weight) and 2 benches (missing ground screws) Broken tile in children's pool stairs Lyn logs the information into the team's log book, which is shared across shifts. This contains all staff member's inspection information. While the log book is reviewed every time staff' members endorse their work, the whiteboard is seen every time that a staff member enters their office. Due to the urgency of the broken tile issue, Lyn makes a note on it on the whiteboard. This is so that once the other staff members and their manager see the note, they can evaluate the situation for themselves and take action. In addition to logging her findings in the log book and on the whiteboard, Lyn decided she would like to leave an anonymous suggestion. On the form provided, she wrote down that lifeguards and attendants should have direct contact with their team. This is so that when urgent matters such as the broken tile are identified, immediate action can be taken. Unlike the log book and the whiteboard, the suggestion box is reviewed less frequently. Although it contains information on what the staff members feel can change in the workplace, it is unsuited for urgent matters. That is why Lyn's suggestion, which may take some planning before reaching fruition, was logged there. a. Identify the three documents Lyn used to log the issues she found during her inspection. b. In your own words, explain how Lyn's usage of the whiteboard in this scenario can be helpful for WHS Consultation. Lyn is a staff member on the properties management team at The Continent Hotel. Her job involves scheduling and facilitating routine inspections of the hotel's facilities. Her most common place of assignment is the pool and poolside facilities. Today, she has completed an inspection of the hotel's pool and poolside facilities. This is one of the routine tasks that she facilitates before she ends her shift and endorses her duties to the evening staff. Through her inspection, she has noted the following issues with their facilities: . . Lack of non-slip floor mats for staff door in poolside restaurant Unsecured equipment, specifically 4 umbrellas (lacking weight) and 2 benches (missing ground screws) Broken tile in children's pool stairs Lyn logs the information into the team's log book, which is shared across shifts. This contains all staff member's inspection information. While the log book is reviewed every time staff' members endorse their work, the whiteboard is seen every time that a staff member enters their office. Due to the urgency of the broken tile issue, Lyn makes a note on it on the whiteboard. This is so that once the other staff members and their manager see the note, they can evaluate the situation for themselves and take action. In addition to logging her findings in the log book and on the whiteboard, Lyn decided she would like to leave an anonymous suggestion. On the form provided, she wrote down that lifeguards and attendants should have direct contact with their team. This is so that when urgent matters such as the broken tile are identified, immediate action can be taken. Unlike the log book and the whiteboard, the suggestion box is reviewed less frequently. Although it contains information on what the staff members feel can change in the workplace, it is unsuited for urgent matters. That is why Lyn's suggestion, which may take some planning before reaching fruition, was logged there. a. Identify the three documents Lyn used to log the issues she found during her inspection. b. In your own words, explain how Lyn's usage of the whiteboard in this scenario can be helpful for WHS Consultation.

Answer rating: 100% (QA)

a Three Documents Lyn Used to Log Issues 1 Log Book Lyn used the teams log book to record the issues ... View the full answer