1. Management Information Systems (MIS) serve the different management groups and the enterprise to improve organizational performance

In the context of the above statement compare the different layers of management of a typical firm that supports the decision-making needs of the enterprise.

2. Evaluate which layer of management is most likely to use Management Information Systems (MIS) and why?

3. Describe the characteristics of business intelligence.

4. Heli is a manager at MoiMoiPixel, a Finnish startup developing free, fast-paced casual games for mobile platforms. MoiMoiPixel has been a success, gathering over 10 million returning players within a very short time. Nevertheless, the company is bleeding due to associated costs of hosting the game for all these players and paying salaries to the current staff of 40. Heli realizes the company doesnt know the players at allwhen they play, why they play, where they live, and so on. Further, there is no communication at all with the players, and simply meeting at the coffee machine and sending emails is not enough to communicate efficiently with the growing staff.

Propose suggestions to Heli for improving revenue and communication using information systems.

5. PetFence makes custom-made fences to protect cats and dogs in household gardens. The company takes orders via email, designs the fence together with the client, and builds it in the clients garden. Finally, an invoice is sent to the client. PetFence depends on having just the right amount of necessary partstoo few and the work is delayed; too many and the storage fills up quickly. As business transactions are agreed on over the phone or by email, they sometimes forget to charge clients and pay suppliers. Moreover, email requests from prospective clients are often lost in the email flood, leading to missed sales opportunities and credibility issues.

Explain in what ways could information systems help PetFence?