MARRIOTT HOTEL

Provide COVID-19 program for Marriott hotel BEFORE (during the outbreak) and AFTER (when COVID-19 slowed down) with the following departments:

EVENTS, F&B - SAGAR KHANAL

While doing your own department please include in your discussion the following:

1) To what extent do these changes affect the guest experience?

2) Have any videos or advertisements available for the public to learn about the updated practices? What did you learn from those videos about what has changed? (please provide links)

3) Has any company executive communicated to their customers or other stakeholders (employees/shareholders)? If so, when were those statements released, and what was a summary of the message?

4) Do you think the company has made adequate changes to improve customer confidence regarding the risk of visiting hotels during the Covid-19 pandemic? What policies are still in place, and what was removed or eased by now in post-Pandemic time?

Please provide the completeee answer. And provide me the valid link of video or any advertisement that you going to mention in the answer.