Mass Covid Vaccination program operation analysis: a. What is the main objective of this process design, explain briefly? Flexibility / speed (Volume) / Variety [2 points] b. What are the things done at these immunization centres to achieve this objective(s)? (Discuss based on Facility layout / Equipment / Design of work) [4 points] Mass Covid Vaccination program operation analysis: c. How do you describe the vaccination center layout / design of workstations? Did you notice any bottlenecks? What have they done to reduce bottlenecks in workstations? [4 points] e. What are the core processes and what are the supporting processes? [2 points] f. What type of process layout did you notice? [2 points] g. What are the front-end activities and what are the back-end activities? [2 points] Map a service blueprint for Covid Vaccination operation?