Match each step in the team decision-making process in the following table to the potential problem that can occur at that step by typing the letter of the problem in the answer box next to its corresponding step. Answer Problem Decision-Making Process Step Identify and explore the problem. A. Prioritize evaluation criteria. B. Dan suggests, "What if we increase our use of competitor data?" A couple of other people on the pricing team immediately say, "We've done that before, several years ago . It doesn't work." The team gives Dan's idea no further consideration. Baristas at Coffee! Coffee! are empowered to choose a new house specialty drink each month. They meet to decide next month's special, and Alex speaks first, suggesting a plain, European-style double espresso in a small cup. Zelda says, "Why not?" The others shrug, and "European-style double espresso" is added to the menu board. Kris was thrilled to be asked to join the team that would figure out how to expand into Latin American markets because he speaks fluent Spanish and is very familiar with Latin American cultures. He also thinks the team came up with great ideas. Now, however, his assignment is to research a law firm that can advise the company on import/export and local employment laws in those countries. Kris finds evaluating law firms about as exciting as watching paint dry, and he keeps putting it off. The cross-functional safety team at the warehouse is meeting to discuss how to reduce back injuries. Darrin has worked in the warehouse for nearly 20 years, Generate possible solutions. C. Review possible solutions. D. it off. Review possible solutions. D. The cross-functional safety team at the warehouse is meeting to discuss how to reduce back injuries. Darrin has worked in the warehouse for nearly 20 years, much longer than anyone else on the team, and he has an assertive personality. Darrin tells the group exactly how they can reduce back injuries by purchasing more equipment to help them lift and move heavy objects and by increasing the number of staff on each shift so that people can pair up to lift heavy things. Darrin's expertise seems to have settled the matter, so no one says anything else after he talks. An international team has been assembled to develop a new product in the wearable technology category, like the Apple Watch. All the team members are excited to be part of moving their organization into this cutting-edge market, and they have dozens of ideas for a new product. They quickly fill the whiteboard in their virtual meeting room with ideas ranging from biometric underwear to rings that send messages and money. They pick the rings, but they're not sure whether this product is the best one for the company's competitive advantage, brand positioning, and bottom line. E. Complete the task and review the process. Management at Work Meggox uses self-managed teams at its tire retread factory in Kentucky. The teams are completely in charge of the work they do, they evaluate their own performance, and they determine who will fill three key leadership roles on a regular basis. This team approach has been helpful to both managers and employees alike. Employees appreciate their autonomy, and managers like the team's productivity. Which of the following actions represent elements of effective team processes at Meggox? Check all that apply. During team meetings, every team member is given 3 minutes to state his or her opinion on the problem being solved. When team members cannot agree on a solution after extensive discussion of a problem, they take a break from their team meeting and agree to reconvene the following day. When the team meets next, they can usually find a way to agree. when making decisions, team members will often generate possible solutions before deciding how to evaluate their options. The team actively encourages agreement during group meetings, ignoring people who raise dissenting opinions. Your software development team is working less effectively these days. There's one team member who just won't shut up. He dominates every discussion the group has. And there's another member who doesn't say anything, even when the team asks her for her opinion. She seems to like being passive with the group. One team member hasn't come to the last three meetings, and you feel like he's rejecting the team and especially you. And there's another team member who overanalyzes everything. He constantly comes to you after the team meetings to explain why he doesn't agree with the dominant team member's ideas. What should you do to help the group interact more effectively? Check all that apply. When talking to the dominant member of the group, keep your comments specific to the situation at hand, not to other situations. As much as possible, ask team members to share ideas, and evaluate those thoughts only when everyone has had a chance to present. Focus your discussions more on people than on behaviors. Give as much advice as possible to team members, and help them see how their ideas are good or bad before trying to work with those ideas