Question: Match the value chain activity in the left column with the scenario in the right column. 1 0 1 - 4 Customer call center A

Match the value chain activity in the left column with the scenario in the right column. 101-4
Customer call center
A. Operations
Supply schedules
B. Inbound logistics
Order taking
C. Procurement
Accounting department
D. Firm infrastructure
Staff training
E. Human resource management
Research and development
F. Technology
Verifying quality of raw materials
G. Service activities
Distribution center
H. Outbound logistics
Manufacturing
I. Marketing and sales activities
Match the value chain activity in the left column with the

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