Question: means that services cannot be separated from their providers, whether the providers are people or machines. Service heterogeneity Service inseparability Service variability Service perishability Service

means that services cannot be separated from their providers, whether the providers are people or machines.
Service heterogeneity
Service inseparability
Service variability
Service perishability
Service intangibility
involves activities undertaken to create, maintain, or change attitudes toward particular cities, states, and regions.
Interactive marketing
Organization marketing
Social marketing
Idea marketing
Place marketing
contributes to a product's usefulness as well as to its looks.
Design
Package
Functionality
Style
Brand
means that services cannot be separated from their providers, whether the

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

According to the authors, when does a company typically invest in test marketing? before the full product introduction at idea generation time before the product concept after meeting with a...

Q:

Unit 2: Designing the Operations Designing the operations of an organization or your department - precedes operational management. For .ll _ . example, suppose a wallet manufacture's mission is to '...

Q:

Sundar G. Bharadwaj, P. Rajan Varadarajan, & John Fahy Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions The purpose of competitive strategy is to...

Q:

Question 9 (1 point) ________ is an approach in which all the company's people are involved in constantly improving the products, services, and business processes. a Brand equity b Product quality c...

Q:

please answer all the questions Daniel Swarovski has defined the company with his vision create a diamond for everyone is enduring passion for innovation and design has made it the world...

Q:

#1 Higher Education is a service. Describe how a university should market itself according to each of the 4 Characteristics of Services: Intangibility, Inseparability, Variability, Perishability. For...

Q:

Product mixes can be described in terms of 1 . Product mix depth: Number of similar items within a product line. 2 . Product mix width: number of different product lines carried. 3 . Produce mix...

Q:

The Characteristics of Services Read the overview below and complete the activities that follow. Service leadership and personnel leadership are two important sources of differentiation for a...

Q:

MMH074.qxd 4/8/09 5:09 PM Page 238 Adam Darkins is the Chief Consultant for Care Coordination at the US Department of Veterans Affairs. He has a track record of developing the clinical, technology...

Q:

1. The concept that describes the stages a new product goes through in the marketplaceintroduction, growth, maturity, and declineis called _____. A. the retail life cycle B. the product life cycle C....

Q:

Write the net ionic equation for the reaction of Fe2(SO4)3(aq) and Sr(NO3)2(aq). You may have to consult the solubility rules.

Q:

Prepare journal entries, applying current US GAAP, to account for the following. (If no entry is required for a transaction/event, select "No Journal Entry Required" in the first account field.) a....

Q:

Yes. The customer's home office address is in FL, but in Intacct, we have the OH address for all items shipped to OH. Therefore, when adding the exemption certificate to Avalara, we should choose OH,...

Q:

Bond X is noncallable and has 20 years to maturity, a 9% annual coupon, and a $1,000 par value. Your required return on Bond X is 12%; if you buy it, you plan to hold it for 5 years. You (and the...