Megan is a rental agent for the Oxford Lake apartment complex. The work is fairly boring, but
Question:
Megan is a rental agent for the Oxford Lake apartment complex. The work is fairly boring, but she's going to school in the evening, so the quiet periods give her time to catch up on her studies, plus the discounted rent is a great help to her budget. Business has been slow sinoe two other apartment complexes opened up, and Oxford Lake's vacancies are starting to run a little high.
The company recently appointed a new regional director to "inject some energy and creativity" into its local cam-paigns and generate some new rental leases. Her name is Kate Jones, and based on first impressions, Megan thinks
Kate would rent her grandmother an apartment as long as she could raise the rent first.
Kate's first event is an open house, complete with free hot dogs and cokes and a clown making balloon animals for the kids. They run ads in the paper and on the radio and manage to attract a good crowd of people.
Their first applicants are Michael and Tania Wilson, an African-American couple with one young son, Tyler. Megan takes their application. They're a nice couple with a stable work history, more than enough income to cover the rent, and good references from their previous landlord. Megan advises them that they will do a background check as a standard procedure and that things "look very good" for their application.
After they leave, Kate stops by the rental office. "How did that couple look? Any issues with their application?"
"None at all," answers Megan. "I think they'll be a perfect addition to our community."
"Don't rush their application through too quickly," replies Kate. "We have time to find some more applicants, and, in
my experience, those people usually end up breaking their lease or skipping town with unpaid rent."
QUESTIONS
What would be "the right thing" to do here? How would the "Golden Rule" on page 6 relate to Megan's decision?
How would you resolve this ethical dilemma?
What should Megan do now?
Operations And Supply Chain Management
ISBN: 9780357131695
2nd Edition
Authors: David A. Collier, James R. Evans