Question: Message 2 : Your company made a proofing error in the final copy for a design, and the cli frustrated. You work for a small
Message : Your company made a proofing error in the final copy for a design, and the cli frustrated.
You work for a small design and marketing company, Shineheart Global, and you r completed work for a client, designing the packaging and product overviewoneshc new product line. There are two typos in the packaging design you produced. Neith them fundamentally changes the meaning or confuses the central message or selling but they are clear to ycareful reader. The client, Jennifer Hightower, contacted you informed you of the ciror. The client is irritated and has requested a refund. Based o company policy, you cannot offer a full refund but can offer half of the design fee ba since there were errors that should have been caught in the review process.
Draft an email apologizing to the client for the error and informing her of the resolut
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