Message Strategies: Routine Requests; Revising for Conciseness [LO-1], Chapter 6 Critique the following closing paragraphs. How would you rewrite each to be concise, courteous, and specific? 10-18. Now that you have the details of what has transpired recently with regard to my being unfairly billed for a service that I hardly used, it would be appropriate if you could refund the said amount without further delay. Failure on your part to do so within the next two weeks would warrant the initiation of legal proceedings from my end.