Messaging and Texting at Work

Instant messaging and texting have become powerful communication tools. Both are used to quidkly exchange short messages and can be sent by handheld devices. Understanding the proper protocol for instant messaging and texting in the workplace will increase your professional gredibility and improve your communication.

Text messaging is exchanged between $q,$ Users usually $q,$ for the service. $q,$ cher $-q,$ hervice

Consider the scenario, and then answer the question.

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Your supervisor is considering encouraging your division to use texting to avoid woice mail overload. He is interested in how texting works and asks you to identily the drawbacks of using texting in che warkplace. $q,$

What drawbacks vill you mention to your supervisor? Check all that apply.

Speedy response time is difficult.

$$ Texting can be inappropriately used.

$$ Tracking and recovering business texi messages is difricult.

Inshant messaging and texting can save time and simplify communication with cuworkers arid customers. Sefore using elther on the job, however, be sure you have permission. If your organialion dues allow instant messaging or loxting, you should follow best practice guidelines.

Which option is the best practice to ensure that pleuple dornt waste their time trying to readi you?