Milan is a supervisor for a new team and needs to develop guidelines for quality control. What should Milan know before working to develop these guidelines? Multiple choice question. It is almost always more expensive to prevent problems from occurring than it is to solve them after they occur. Employees who are confident and satisfied are more likely to allow defects in goods or services. It is more efficient to design and build quality into a product than to try to improve the product later. Quality-control programs should be limited to the detection of defects